Tech Support Virtual Internship (Unpaid)

Company: The GAO Group, USA & Canada
Website: www.TheGAOGroup.com
Work Type: Internship
Location: remote

About Us

The GAO Group, headquartered in New York City, USA, and Toronto, Canada, is a leading supplier of advanced electronics and networking products for engineers worldwide.

About the Role

GAO Tek Inc. is seeking Tech Support Interns to assist with technical troubleshooting, documentation, product support, website content, AI-assisted research, and customer support while collaborating with international teams.

Key Responsibilities

Assist with technical troubleshooting and issue documentation.

Support technical documentation and knowledge base updates.

Research IoT, engineering, and test & measurement technologies.

Create and edit website/product content using AI tools.

Assist with webpage formatting and publishing.

Participate in issue tracking and quality improvement.

Collaborate with engineering, marketing, and support teams.

Analyze recurring technical support issues.

Required Qualifications

Currently pursuing or completed a Bachelor's degree in IT, Computer Science, Electronics, Electrical Engineering, Software Engineering, or a related field.

Familiarity with AI tools (ChatGPT, Claude, Gemini, etc.).

Basic knowledge of HTML/CSS.

Strong analytical, research, and communication skills.

Interest in IoT, engineering products, and technical support.

Preferred Qualifications

Knowledge of IoT, embedded systems, or wireless technologies.

Experience with WordPress/CMS.

Basic web development or UI/UX knowledge.

Technical documentation or customer support experience.

Benefits

Hands-on technical support experience.

Exposure to enterprise technology.

Mentorship and skill development.

Flexible remote internship.

Certificate upon successful completion.

Apply Now: xxxxxxxxxx@xxxxxxx.xxx
Subject: Tech-Internship